Terms & Conditions

GENERAL TERMS & CONDITIONS

Acknowledgement and Acceptance

1.1. These Terms and Conditions ("T&Cs") govern your access and use of our website (located at www.nz.ugg.com) and related services including the ordering, purchase and delivery of products from our website and subscriptions to our e-newsletter (collectively, our "Website").

1.2. In these T&Cs, "We", "Us", "Our", "UGG" means Accent Group Limited (ABN 85 108 096 251) including its successors, assignees, associates and related bodies corporate (defined in the Corporations Act 2001), unless otherwise stated.

1.3. Access and use of our Website is conditional upon your acceptance and compliance with the terms, conditions, notices and disclaimers set out herein. You should read these thoroughly before using our Website.

1.4. By accessing or using our Website, you warrant and represent to us that you have read, understand and agree to be bound by these T&Cs and that: (a) you are over the age of 18 years and you have the right, authority and legal capacity to enter into a legally binding agreement and to abide by these T&Cs; and (b) you are not a competitor of UGG and are not using our Website for reasons other than their intended purposes.

1.5. These T&Cs are to be read in conjunction with our Privacy Policy, and any additional T&Cs expressly referred to by us, where relevant.

1.6. UGG reserves the right to amend the T&Cs at any time and without notice to you. UGG may change the T&Cs from time to time, and your continued use of the Website after any amendment becomes effective constitutes an agreement by you to abide, and be bound by, the T&Cs, as so amended. You may access the most recent version of our T&Cs through the link provided on our Website.

2. Obligations and Permissions

2.1. You agree that you are responsible for your access to and use of our Website and for ensuring that any persons that may access the Website through your internet connection is aware and compliant with these T&Cs.

2.2. You represent and warrant to us that your use of our Website will comply with all applicable laws and regulations in the governing jurisdiction of these T&Cs and in your State/Country and overseas wherever you access our Website and otherwise where applicable and that you will not use our Website for any activities that are unlawful or discriminatory, harmful to others, or for any activity that does or may violate the rights of others.

2.3. By using our Website, you agree to allow UGG to send you emails regarding UGG, our Website and our online and physical store, including any information regarding or relating to our products, in accordance with our Privacy Policy.

3. Products

PRODUCT IMAGES

3.1. While we have made every attempt to show textures, appearances and colours of our products as accurately as possible, product images may vary from the delivered product depending on your monitor or screen, settings and computer equipment.

3.2. Unless otherwise stated, any additional products and accessories styled or shown in a product image are for display purposes only and are not included in the listed price. You must ensure that you carefully read the product title and description before purchasing anything from our Website.

3.3. All orders are made subject to availability. Whilst we use our best efforts to ensure that products are available for delivery, there may be some circumstances where products are unavailable.

3.4. Where we cannot fulfil your order or a part of your order, we will notify you within a reasonable time after you complete your order. Please note that we may need to reject your order or reject part of your order on this basis. If your order is rejected or cancelled, we will refund in full all amounts you have paid in respect of such unavailable product. Alternatively, we may contact you to advise you of a delay in restocking a particular product and delivery of your order and you may agree to proceed with your order on the basis of a delayed delivery date (or an alternative product).

3.5. We cannot provide rainchecks for products ordered online. In respect of any products we well, we reserve the right to limit the sale of products to reasonable or normal household quantities.

4. Pricing and Payment

PRICES

4.1. Unless specified otherwise, prices displayed on our Website are shown in New Zealand dollars (NZD) and are inclusive of GST. You are responsible for any taxes, duties or other liabilities imposed by any government agency, including without limitation, any customs duty, goods and services taxes or any value added tax imposed on any product or services acquired or ordered by you from this Website.

4.2. Displayed pricing may not include delivery charges (if applicable). Please read our Delivery Information webpage for more information regarding delivery charges.

4.3. Prices of products, as well as delivery and any other charges displayed on our Website are current at the time of issue, but may change at any time and are subject to availability. All pricing on our Website is available online only, and is not transferable in-store, or vice versa, on occasion where pricing differs between the two.

4.4. If your order is to be delivered outside Australia, then you are responsible for any export, import and other taxes or duties that might be applicable in order for you to receive your purchase.

5. Payment

5.1. Except in the instance of payment via AfterPay (when available), full payment for your purchase is required at the time of placing your order. Payment is charged/debited at the end of the complete check-out process.

5.2. We accept payment via Visa, Mastercard, American Express (AMEX), Diners Club, PayPal, AfterPay. You must comply with the applicable T&Cs of these providers. We reserve the right to vary our accepted payment methods at any time without notice.

5.3. You must not pay, or attempt to pay, for an order through any fraudulent or unlawful means. If your payment is not able to be successfully processed, or if we suspect that it has been paid for using any fraudulent or unlawful means, we may cancel the order.

5.4. If you choose to make your payment by AfterPay, you understand and agree that we are not liable for any fees or additional costs charged to you by AfterPay and that such costs are your responsibility.

6. Orders

6.1. Any order placed by you in the manner described in this Website is an offer to purchase a particular Product for the price (including the delivery and other charges and taxes) specified on this Website at the time you place your order.

6.2. UGG reserves the right to accept or reject your order for any reason, including, without limitation, the unavailability of any product, an error in the price or the product description posted on this Website, or an error in your order. We also reserve the right to request identification from you, including photo ID or any other such documentation for verification purposes before we allow your order to be processed.

7. Cancellations and Refunds

7.1. Once your order has been placed you cannot cancel the order. Please note that we are unable to cancel an order or stop an order from being dispatched at your request.

7.2. Please read the Returns & Exchanges Policy contained within this Website for refund details. Our Returns & Exchanges Policy outlines the circumstances in which a refund will be available to you.

8. Delivery

8.1. Please read the Delivery Information contained within this Website.

8.2. Delivery times are estimates only, and UGG will not be liable for any failure to observe these delivery times. For orders to be delivered within New Zealand, if your order is not delivered within 2 weeks of the estimated delivery date you may cancel your order and obtain a full refund.

9. Risk and Title

9.1. Products will not be dispatched until full payment has been received. Title in the products will pass to you upon delivery of the products. Risk of loss, damage or deterioration to any products will pass to you on delivery.

10.Correction of Errors

10.1. While we take care to ensure that the content on our Website is accurate and complete, there may be typographical errors, inaccuracies or oversights relating to a product description, product image, price, promotion, special offer or availability. We reserve the right to amend any typographical errors, inaccuracies or oversights and to correct or update content on the Website or cancel orders at any time without prior notice where an error has occurred. If we cancel an order because of our error on the Website, we will provide you with a full refund. If you believe that there is a typographical error, inaccuracy or oversight on this Website please contact us.

11. Fraud Protection

11.1. UGG carries out activity to prevent fraudulent orders and payments. A representative from UGG may contact you as part of this protection process. In order to verify the legitimacy of an order and payment we may ask you certain questions or request copies of your identification.

11.2. If UGG determines, in its discretion, that an order is potentially fraudulent, we may suspend your order and will not dispatch any products until we are satisfied that cardholder identification has been achieved and our Fraud Protection Process has been completed. UGG retains the right to cancel any order on the basis of an order being fraudulent or potentially fraudulent.

11.3. If you believe you have been a victim of a fraud, please contact our Fraud Protection Officer in writing at [email protected] Please ensure the subject line of your email is “ATTN: Fraud Protection Officer” so we can prioritise and escalate your email appropriately.

11.4. While UGG endeavours to prevent fraudulent orders and payments, we hold no liability for any loss you may suffer, including costs or delay, due to any suspicion of fraud or actual fraud.

12. Promotions

12.1. From time to time, UGG may hold promotions such as special offers and discounts in-store or online at our Website. These promotions may be provided across both our in-store and online channels, but may also be limited to in-store or online channels only. Please note that promotions in-store may be different to promotions online. We recommend that customers check the terms of each promotion in order to avoid disappointment.

PROMOTIONAL VOUCHERS AND COUPON CODES

CURRENT PROMOTIONS

13.1. On our Website, “Promotional Voucher”, “Gift Voucher” and “Store Credit” are used interchangeably. “Coupon Codes” and “Promo Codes” are also used interchangeably.

13.2. Please note that there is a distinction between a “Gift Voucher” and "Gift Cards/e-Gift Cards". Please see the Clause 5.4 of these T&Cs for the relevant Gift Card T&Cs. This section only relates to “Gift Vouchers”, not “Gift Cards/e-Gift Cards”

13.3. We accept Promotional Vouchers and Coupon Codes as payment, or partial-payment, for certain or specified purchases online. It is your responsibility to read the specific details about your Promotional Voucher or Coupon Code as provided with your Promotional Voucher or Coupon Code. These additional terms may outline what your Promotional Voucher or Coupon Code can or cannot be used for, whether it has a minimum spend, whether it applies only to a specific product or group of products, whether it is available for a limited time or specified date range, and/or only available to a specific customer group (eg. Students).

13.4. We reserve the right to deny use of the Promotional Voucher or Coupon Code, and/or request an alternative means of payment for any reason, including where we have reason to suspect that there has been an attempt to deceive or defraud UGG through the use of a Promotional Voucher or Coupon Code.

13.5. If the credit of a Promotional Voucher is insufficient to complete payment for an order, you can choose another accepted means of payment to cover the short fall. This could include an accepted Credit Card, PayPal, AfterPay or Gift Card where applicable.

13.6. Promotional Voucher and Coupon Code Exclusions: (a) Unless otherwise specified, Promotional Vouchers and Coupon Codes cannot be used to purchase Gift Cards, Sale/Discount Merchandise and third-party or Non-Merchandised Product (eg. Event Tickets). (b) Unless otherwise specified, Promotional Vouchers and Coupon Codes are not available in conjunction with any other offer, including other coupon codes.

14. Intellectual Property

14.1. All text, graphics, user interfaces, photographs, trademarks, logos, and artwork including but not limited to the design, structure, selection, coordination, expression, “look and feel” and arrangement of such content (“Our Content”), contained on or in our Website are owned by, or licensed to UGG, and are protected by copyright, patent and trademark laws, and various other intellectual property rights and unfair competition laws.

14.2. Except as permitted under relevant intellectual property laws, no part of our Website or Our Content may be copied, reproduced, republished, performed/presented in public, uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed in any way to any other computer, server, website or other medium for publication or distribution or for any commercial enterprise (including further copying, recording, taping or by a storage and information retrieval system) without the specific prior written consent of UGG.

14.3. UGG grants you a limited, revocable, non-exclusive right to create a hyperlink to www.nz.ugg.com or share Our Content via social media for the purpose of promoting UGG or our products and services, provided that that authorship is attributed to us and the link or content does not attempt to mislead, defame or provide false information about UGG or suggest any form of association, approval or endorsement by UGG where none exists, or portray UGG in a negative, derogatory, offensive, harassing, illegal or otherwise inappropriate manner. UGG may revoke this licence at any time without notice.

14.4. This clause survives termination of these T&Cs.

15. Third-Party Content

15.1. Our Website may, from time to time, contain links to and from websites which are owned or operated by other parties, or contain embedded content hosted and controlled by third party providers. Our links to and embedded content of third parties do not constitute sponsorship, approval or endorsement of the content, policies, practices or services offered by those parties unless expressly stated by us in writing. Third party websites are governed by their own terms and conditions and privacy policies and we recommend that you make your own enquiries as to their terms. We are not responsible and do not accept any liability for any information on, or the privacy practices of, any third party websites, nor do we accept any responsibility for any loss or damage to you that may arise from your use of these third party websites.

16. User Content and Your Content

16.1. At times you may be able to provide, contribute, upload and publish (collectively, “Publish”) your own data, content or materials (“User Content”) to, or through, our Website and associated websites (eg. our Blog, Facebook page, etc). User Content could include text, images, information, or comments, Published via email, comment, blog, enquiry, social media platforms, third-party partnerships and plug-ins, or other means.

16.2. You own any User Content that you Publish on the UGG Website (“Your Content”). Other users own any User Content they publish to the UGG Website. UGG reserves the right to moderate, deny or remove any User Content, at any time, without explanation. We are not obliged to use, maintain or display your User Content.

16.3. Your Content must not include:

(a) content that you do not have the right to disclose under law, or an obligation you have to a third party (such as confidentiality agreements)

(b) content that reveals private information, such as your or another person’s identity; or sensitive information, including names, email addresses, phone numbers or addresses.

(c) content that infringes, or could possible infringe, the rights (including intellectual property rights, copyrights and trademarks) of others.

(d) content that can be interpreted by others as being harmful, threatening, abusive, harassing, vulgar, obscene, defamatory, misleading, an invasion of privacy, immoral or otherwise offensive or illegal.

16.4. You are personally responsible and liable for Your Content. By uploading and publishing Your Content you acknowledge that it does not contain any confidential information, and may be seen by others.

16.5. You are not entitled to any payment or compensation from UGG for our use of Your Content, or any User Content.

16.6. You can request removal of any User Content you Publish at any time by emailing us at [email protected] Please ensure the subject line of your email is “ATTN: Online Content Manager – User Content”.

16.7. You can report violations of the third-party and user content terms by emailing us at [email protected] Please ensure the subject line of your email is “ATTN: Online Content Manager – User Content”.

17. Unauthorised Access and Malicious Content

17.1. UGG does not represent that any information (including any file) obtained from or through the Website is free from computer viruses or other faults or defects. It is your responsibility to scan any such information for computer viruses.

17.2. To the maximum extent permitted by law, UGG will not be liable to you or to any other person for any loss or damage (whether direct, indirect, consequential or economic), however caused and whether in contract, tort or otherwise, which may result directly or indirectly from any such information or by any malicious or harmful programs, scripts or technologies that may affect our Website, system failures or any other harmful material that may infect your computer, device, programs, data or other proprietary material. You agree to release us from any such liability. To the extent that any liability may be imposed on UGG, it shall be limited to the cost of re-supplying that information.

17.3. You must not attempt to, or actually, gain unauthorised access to our Website, the server on which our Website is stored or any server, computer or database connected to our Website. You agree that you will not cause harm to our Website or Services by hacking, phishing, introducing viruses, Trojans or other programs, scripts or material that may be malicious or technologically harmful to us, our Website, Services or other users.

18. Limitation of Liability

18.1. To the maximum extent permitted by law, UGG will not be liable for any losses or damages whatsoever (including for death, injury or illness), whether in contract, tort or otherwise, arising from the use of, or reliance on, information, comments or opinions contained on or obtained through our Website.

18.2. To the maximum extent permitted by law, UGG excludes all liability (including for negligence) to you or anyone else in respect of any loss or damage (including special, indirect or consequential loss or damage such as loss of revenue, unavailability of systems or loss of data) arising from or in connection with any, use of the information on or access through our Website including if for any reason our Website is unavailable at any time or for any period.

18.3. UGG will in no way be liable for the cost of procurement of substitute products or resulting from any products purchased or obtained or messages received or transactions entered into through the Website or resulting from unauthorised access to or alteration of your transmissions or data or of any information contained on this Website, including but not limited to, damages for loss of profits, use, data or other intangible, even if UGG has been advised of the possibility of such damages.

18.4. You understand that you are responsible for your own acts, omissions and negligence and if there are any consequences to your acts, omissions or negligence or through your use of the Website, that you will be responsible for those consequences.

18.5. Where any legislation implies in the T&Cs any term, condition or warranty, and that Act avoids or prohibits provisions in a contract excluding or modifying the application of or exercise of, or liability under such term, condition or warranty, such term, condition or warranty shall be deemed to be included in the T&C’s, however, the liability of UGG for any breach of such term, condition or warranty shall be limited, at the option of UGG to any one or more of the following:

(a) If the breach relates to goods:

(i) the replacement of the goods or supply of equivalent goods;

(ii) the repair of such goods;

(iii) the payment of the cost of replacing the goods or of acquiring equivalent goods; or (iv) the payment of the cost of having the goods repaired;

(b) If the breach to relates to services:

(i) the supplying of the services again; or

(ii) The payment of the cost of having the services supplied again.

18.6 This clause survives termination of these T&Cs.

19. Disclaimer of Warranty

19.1. UGG provides this Website in good faith on an “as is” basis and use of any content of the Website is at your own risk. While we aim to update our Website regularly, neither UGG, nor any of its employees or agents, makes any representation or warranty as to the accuracy, completeness, currency or reliability of the information contained on the Website. We reserve the right to restrict access to parts of our Website or the entire Website, change or withdraw any products, information or content featured on this Website without notice.

19.2. To the extent permitted by law, including non-excludable statutory obligations, none neither UGG, nor any of its employees or agents will be liable or responsible in any way (including in negligence) for errors in, or omissions from, the information contained on this Website. To the extent permitted by law, UGG expressly disclaims all warranties of any kind unless expressly stated on this Website or unless implied or required under the Australian Consumer Law.

19.3. This clause survives termination of these T&Cs.

20. Release and Indemnity

20.1. You agree to release and indemnify and hold UGG and (as applicable) its affiliates, agents, and employees, harmless from and against any claims, demands, proceedings, losses and damages (actual, special and consequential) of every kind and nature, known and unknown, including legal fees on a full indemnity basis, arising from or in relation to your use or access of the Website, or a party acting on your behalf or arising out of your breach of these T&Cs, or your violation of any law or the rights of a third party. 20.2. This clause survives termination of these T&Cs

21. General

21.1. Waiver: Any failure or delay by UGG in exercising a power or right (either wholly or partially) in relation to these T&Cs does not operate as a waiver or prevent UGG from exercising that power or right or any other power or right. We are not liable to any other party for any loss, cost or expense that may have been caused or contributed to by the failure, delay, waiver or exercise of a power or right. This clause survives termination of these T&Cs.

21.2. Force majeure: If we are unable to perform in whole or in part, any obligation under these T&Cs as a result of any fact, circumstance or matter beyond our reasonable control, we are relieved of that obligation to the extent and for the period that it we are unable to perform the obligation. You agree that UGG will not be held liable for any delay or failure in performance of any part of our services to you.

21.3. Assignment: You must not assign any rights and obligations under these T&Cs whether in whole or in part without our prior written consent.

21.4. Severability: If any part of these T&Cs is determined by a court of competent jurisdiction, to be invalid or unenforceable, that part shall be severed from the T&Cs. Such invalidity does not affect the validity of the remaining provisions of these T&Cs. This clause survives termination of these T&Cs.

21.5. Termination: UGG may terminate these T&Cs in our absolute discretion, at any time and without notice to you.

21.6. Relationship: These T&Cs do not confer an agency, partnership, joint venture, employee-employer or franchisor-franchisee relationship between UGG and you or any other party unless expressly stated otherwise.

21.7. Entire agreement: These T&Cs and our Privacy Policy (incorporated by these T&Cs), and any additional UGG terms you have agreed to, make up the entire agreement, and supersede all prior written and oral agreements, representations, undertakings and understandings. Where there is an inconsistency between these T&Cs and any additional T&Cs, the additional T&Cs will prevail. This clause survives termination of these T&Cs.

21.8. Jurisdiction: These T&Cs are governed by the laws of New South Wales, Australia. You irrevocably and unconditionally submit to the exclusive jurisdiction of the courts operating in New South Wales and its appellate courts. Although the Website may be accessed throughout Australia and overseas, we make no representations or warranties that its content complies with the laws (including intellectual property laws) of any country outside Australia. If you access this Website from outside Australia, you do so at your own risk and are responsible for ensuring compliance with all laws in the place where you are located. This clause survives termination of these T&Cs.

PROMOTIONS

UGG NZ Mid Season Sale

Up to 60% off selected styles is, available in-store and online from 23.09.26 to 11:59pm AEDT 16.10.26. Prices as marked. Selected styles only. Offer excludes shipping and is subject to availability and while stocks last. Due to the high volume of demand and if website difficulties are experienced, UGG cannot guarantee the availability of stock. Offer cannot be used in conjunction with other offers, redeemed against prior purchases and is not available on lay-by. Offer is not available on the purchase of gift cards/eVouchers. Promotion may be extended or changed at UGG discretion.

Terms and conditions of the “UGG Snow Machine Daily Winners” competition

(Terms and Conditions)

Information on how to enter the “UGG Snow Machine Daily Winners” Competition (Competition) and the prizes form part of these Terms and Conditions. By participating in the Competition, you accept these Terms and Conditions.

1. Promoter

The Promoter is Accent Group Limited, ABN 85 108 096 251 of 2/64 Balmain St, Cremorne VIC 3121 (Promoter).

2. Event Manager

The Event Manager is DFW PTY LTD ABN 78 670 446 410 of Suite 2 Level 1, 9-11 Grosvenor Street, Neutral Bay NSW 2089, Australia ("Snow Machine")

3. Eligibility

Entry is only open to New Zealand who are aged 18 years or over (Entrant).

Employees (and their immediate families) of the Promoter and agencies associated with this Competition are ineligible to enter. Immediate family means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or 1st cousin.

4. Competition Period

The Competition commences at 9/09/2026 AEDST until 12:00pm 13/09/2026 AEDST (Competition Period).

4. How to enter

To enter, Entrants must, during the Competition Period:

Scan the QR code at UGG Activation Tent at Snow Machine
Enter their details on landing page
Consent to receive SMS & Email Marketing

(Entries)

Entries are deemed to be received at the time of receipt by the Promoter. Records of the Promoter are final and conclusive as to time of receipt.

Incomplete or indecipherable Entries will be deemed invalid.

Entrants can only enter once per day.

6. Prize

There will be 2 draws conducted for this Competition (each a Draw) each day during the competition period.

Entries close each day at 1:00pm. The Draw/s will be conducted at 2:00pm AEST each day from 10th September 2026 – 13th September 2026. Any entries after 1:00pm, will go into the draw for the following day.

Additional reserve entries may be drawn and recorded in case an invalid entry or ineligible entrant is drawn.

Entries in each Draw will be entered into any subsequent Draw(s). Winners will not be entered into any subsequent Draw(s).

Winners will be notified by SMS or Email on the same day as the relevant Draw.

The first valid entry drawn electronically at random will win (Prize):

$250 NZD Snow Machine Festival Drinks Voucher

The total Prize pool value is up to a maximum of $1200 NZD. The value of the Prize is accurate at the date of commencement of the Competition Period and based upon the recommended retail prices at the date of printing. The Promoter accepts no responsibility for any variation in the value of the Prize after that date.

7. Unclaimed prizes

From the time and date notified, the winner has until 4:00pm AEST same day to acknowledge / accept collection of the Prize. Failure to respond by that date will result in the winner forfeiting the Prize.

Subject to the above paragraph, if for any reason a winner does not take a Prize (or an element of a Prize), by the time stipulated by the Promoter, then the Prize (or that element of the Prize) will be forfeited and cash will not be awarded in lieu of that prize or part of that prize.

8. Promoter’s rights

The Promoter’s decision is final, and no correspondence will be entered into, including in the event of a dispute.

The Promoter reserves the right, at any time, to verify the validity of Entries and entrants (including an entrant’s identity, age and place of residence) and reserves the right, in its sole discretion, to disqualify any individual who the Promoter has reason to believe has breached any of these Terms and Conditions, tampered with the entry process or engaged in any unlawful or other improper misconduct calculated to jeopardise fair and proper conduct of the Competition. Errors and omissions may be accepted at the Promoter’s discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights. The Promoter’s legal rights to recover damages or other compensation from such an offender are reserved.

If there is a dispute as to the identity of an entrant, the Promoter reserves the right, in its sole discretion, to determine the identity of the entrant.

9. Privacy

The Promoter and Event Manager collects personal information (PI) in order to conduct the Competition and may, for this purpose, disclose such PI to third parties, including but not limited to agents, contractors, service providers, prize suppliers and, as required, to Australian regulatory authorities. Entry is conditional on providing this PI.

The Promoter and Event Manager will also use, and handle PI as set out in its Privacy Policy, in accordance to https://nz.ugg.com/articles/privacy-policy and Privacy Policy outlined in “UGG Snow Machine VIP Experience” competition. In addition to any use that may be outlined in the Promoter’s Privacy Policy, the Promoter may, for an indefinite period, unless otherwise advised, use the PI for Competitional, marketing, publicity, research and profiling purposes, including sending electronic messages or telephoning the entrant.

The Privacy Policies also contains information about how entrants may opt out, access, update or correct their PI, how entrants may complain about a breach of the Australian Privacy Principles or any other applicable law and how those complaints will be dealt with. All entries become the property of the Promoter. Unless otherwise indicated by the Promoter, the Promoter may disclose personal information to entities outside of Australia (for a list of the countries, see the Promoter’s Privacy Policy).

Prize delivery, acceptance, substitution or exchange

Winners should allow 1 hour for the prize delivery. Prizes will be sent by the most suitable method of delivery for the prize (for example email or mail to the address specified in the Entry). The Promoter will notify the winner how they will receive their prize.

Should an Entrant’s contact details change during the Competitional Period, it is the Entrant's responsibility to notify the Promoter. A request to access or modify any information provided in an Entry should be directed to the Promoter.

The Prize (including any unused portion of the Prize) cannot be transferred, exchanged, replaced, or redeemed for cash. The Prizes must be taken as offered and cannot be varied by a winner. The Promoter retains the right to substitute the Prize (or a part of the Prize) with a prize or prizes of equal or greater value (including where a Prize is unavailable), subject to any written directions of the gaming authorities in each State and Territory where relevant.

It is a condition for accepting the Prize that the winner must comply with all the conditions of use of the prize and the Prize supplier’s requirements. Each Prize must be taken as stated and no compensation will be payable if a winner is unable to use the Prize as stated.

The conditions of use of the Prize include any standard terms and conditions of the Prize suppliers (such as gift card or airline terms) as well as the following conditions:

1. Unless otherwise specified, the Promoter will not be responsible for any additional costs associated with use of the Prize. The Prize winner (and, if applicable, their guest(s)) is responsible for all costs associated with both entering the Promotion and using the Prize including (if applicable) travel and/or transfer costs, expenses with respect to food and beverages, travel and medical insurance costs and spending money.

2. Acceptance of the Prize is at the winner’s own risk. As a condition of accepting the Prize, the winner (and his/her companion – where applicable) must sign any legal documentation as and in the form required by the Promoter and/or Prize suppliers in their absolute discretion, including but not limited to a legal release and indemnity form.

3. The winner is responsible for ensuring that all prize delivery details provided are correct. The Promoter will not be liable for any costs associated with re-delivery of a prize, should the delivery details provided by a winner be incorrect.

4. The Promoter, their associated agencies and companies associated with this Promotion take no responsibility for any Prize damaged or lost in transit and the Promoter will not be responsible for any delay in delivery, damage to or loss in transit of the Prize.

5. All Prize winners agree to the use of their name and address suburb for publicity and competition purposes, without compensation.

6. Prize winners are advised that tax implications may arise from their Prize winning and may wish to seek independent financial advice prior to the acceptance of their Prize(s). The Promoter accepts no responsibility for any tax implications that may arise from accepting a Prize.

7. If a Prize is available in various locations, the Prize winner is only eligible to claim the Prize in their nearest capital city. If the Prize occurs in the Prize winner’s home city, the Prize winner will not be eligible to receive any accommodation or airfares (which may otherwise have formed part of the Prize).

8. If the Prize is date specific, the Prize winner must be available to redeem the Prize on the dates stipulated by the Promoter. If the Prize winner cannot redeem the Prize on that date, the Promoter may determine another Prize winner in its absolute discretion.

9. During the entire duration of the Prize, a nominated parent/guardian must accompany any person under 18 years of age unless otherwise stated. The winner (and his/her companion) is responsible for ensuring that they have valid passports, and any requisite visas, vaccinations and travel documentation. Prize is subject to the standard terms and conditions of individual prize and service providers. Winner may be required to present credit card at time of accommodation check in.

10. Where a Prize includes meals or experiences, such meals or experiences are subject to the availability of the Prize supplier and may change.

11. Where a Prize allows the winner to involve a companion, participation in the Prize is at the companion(s) own risk. The conduct of the Promotion or the supply of Prizes may involve third parties, and the Promoter makes no Warranties and disclaims all liability in connection with any such third parties, their acts or omissions.

12. In the event of war, terrorism, state of emergency, pandemic or any other kind of disaster, the Promoter reserves the right to cancel, terminate, modify or suspend the promotion or suspend, substitute or modify the Prize, subject to any written directions from a relevant regulatory authority.

13. Winners must provide proof of age. Identification considered suitable for verification is at the Promoter's discretion.

14. The Promoter encourages consumers to drink responsibly.

15. The Promoter reserves the right to refuse to allow a winner to take part in any or all aspects of the Prize, if the Promoter determines, in their absolute discretion, that a winner is not in the mental or physical condition necessary to be able to safely redeem the prize. It is a condition of accepting the Prize that the winner may be required to sign a legal release in a form determined by the Promoter in its absolute discretion.

16. By accepting the prize, the winner agrees to participate in and co-operate as required with all reasonable media editorial requests relating to the Prize, including but not limited to, being interviewed and photographed, filmed and/or chaperoned throughout the duration of the Prize.

In consideration for the Promoter awarding the Prize to the winner, the winner hereby permits the winner’s image and/or voice, as recorded, photographed or filmed during the winner’s participation in the Prize to appear in connection with the Promoter or UGG or the advertising or marketing thereof, in any media whatsoever throughout the world and the winner will not be entitled to any fee for such use.

Operation of the Platform, and the Competition
If for any reason this Competition is interfered with in any way or is not capable of running as planned due to any reason beyond the reasonable control of the Promoter, including but not limited to technical difficulties, unauthorised intervention or fraud, the Promoter reserves the right in its discretion, to the fullest extent permitted by law to: (a) modify suspend, terminate or cancel the Competition as appropriate, subject to any written directions of the gaming authorities in each State and Territory where relevant; (b) disqualify any entrant. The Promoter and its associated agencies or companies accept no responsibility for any lost or misdirected Entries.

The Platform used to conduct the Competition may not be available for access from time to time during the Competition Period. All access to, and use of, the Platform is at the individual’s expense and risk. The Promoter has no control over internet or mobile telecommunications, network lines, bugs, viruses and server problems and accepts no responsibility for any problems associated with them, for whatever reason.

The use of any automated entry software or any other mechanical or electronic means that allows an Entrant to automatically enter repeatedly is prohibited and will render all entries submitted by that Entrant invalid.

12. Liability

Nothing in these Terms and Conditions limits, excludes or modifies or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Competition and Consumer Act, as well as any other implied warranties under the ASIC Act or similar consumer protection laws in the States and Territories of Australia (Non-Excludable Guarantees).

Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) is not responsible for and excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of: (a) any technical difficulties or equipment malfunction (whether or not under the Promoter’s control); (b) any theft, unauthorised access or third party interference; (c) any Entry or Prize claim that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter; (d) any variation in Prize value to that stated in these Terms and Conditions; (e) any tax liability incurred by a winner or entrant; or (f) taking and/or use of a Prize.

If despite clauses above, the Promoter incurs a liability to an entrant under any law which implies a warranty or guarantee into these Terms and Conditions which cannot legally be excluded, the Promoter’s liability in respect of the Competition is limited, in the Promoter’s discretion, to either resupplying such goods or services as form part of the Competition or paying the cost of resupplying those goods or services.

By entering the Competition, an entrant releases and indemnifies the Promoter and its related bodies corporate (including the officers, employees and agents of each) from and against all actions, penalties, liabilities, claims or demands the entrant may have against the Promoter or that the Promoter may incur for any loss or damage which is or may be suffered or sustained as a direct or indirect result of an entrant entering or participating in the Competition or winning or failing to win a Prize, or using or permitting any other person (i.e. a companion) to use the Prize, except for any liability which cannot be excluded by law or which would cause any part of this clause to be void or unenforceable.

12. Governing Law

The Competition and these Terms and Conditions will be governed by the laws of New Zealand. Entrants accept the non-exclusive jurisdiction of courts and tribunals of New Zealand with disputes concerning the Competition.

Terms and conditions of the “UGG Snow Machine VIP Experience” competition

(Terms and Conditions)

Information on how to enter the “UGG Snow Machine VIP Experience” Competition (Competition) and the prizes form part of these Terms and Conditions. By participating in the Competition, you accept these Terms and Conditions.

1. Promoter

The Promoter is Accent Group Limited, ABN 85 108 096 251 of 2/64 Balmain St, Cremorne VIC 3121 (Promoter).

2. Event Manager

The Event Manager is DFW PTY LTD ABN 78 670 446 410 of Suite 2 Level 1, 9-11 Grosvenor Street, Neutral Bay NSW 2089, Australia ("Snow Machine")

3. Eligibility

Entry is only open to New Zealand who are aged 18 years or over (Entrant).

4. Competition Period

The Competition commences at 5:00pm 24/08/2026 AEDST until 11:59pm 02/09/2026 AEDST (Competition Period).

How to enter
To enter, Entrants must, during the Competition Period:
1. Be opted-in to UGG NZ Marketing

2.Spend $200 or more in a single transaction online (https://nz.ugg.com/) or in store.

(Entries)

Entries are deemed to be received at the time of receipt by the Promoter. Records of the Promoter are final and conclusive as to time of receipt.
Incomplete or indecipherable Entries will be deemed invalid.
Entrants can only enter once.

6. Prize

There will be 1 draw conducted for this Competition (each a Draw) unless in the event of an unclaimed prize.

The Draw/s will be conducted at 10:00am AEST 3rd September 2026.

Additional reserve entries may be drawn and recorded in case an invalid entry or ineligible entrant is drawn.

Entries in each Draw will NOT be entered into any subsequent Draw(s).

Winners will be notified by email on the same day as the relevant Draw.

The first valid entry drawn electronically at random will win (Prize):

2x VIP Festival Tickets
5 nights’ accommodation at the DoubleTree by Hilton Hotel Queenstown (8th September 2026 – 13th September 2026)

The total Prize pool value is up to a maximum of $4500 AUD. The value of the Prize is accurate at the date of commencement of the Competition Period and based upon the recommended retail prices at the date of printing. The Promoter accepts no responsibility for any variation in the value of the Prize after that date.

7. Unclaimed prizes

From the time and date notified, the winner has until 11:59pm AEST 3rd September 2026 to acknowledge / accept collection of the Prize. Failure to respond by that date will result in the winner forfeiting the Prize.

8. Promoter’s rights

The Promoter’s decision is final, and no correspondence will be entered into, including in the event of a dispute.

If there is a dispute as to the identity of an entrant, the Promoter reserves the right, in its sole discretion, to determine the identity of the entrant.

9. Privacy

Prize delivery, acceptance, substitution or exchange

Winners should allow 5 days for the prize delivery. Prizes will be sent by the most suitable method of delivery for the prize (for example email or mail to the address specified in the Entry). The Promoter will notify the winner how they will receive their prize.

The conditions of use of the Prize include any standard terms and conditions of the Prize suppliers (such as gift card or airline terms) as well as the following conditions:

5. All Prize winners agree to the use of their name and address suburb for publicity and competition purposes, without compensation.

10. Where a Prize includes meals or experiences, such meals or experiences are subject to the availability of the Prize supplier and may change.

13. Winners must provide proof of age. Identification considered suitable for verification is at the Promoter's discretion.

14. The Promoter encourages consumers to drink responsibly.

Operation of the Platform, and the Competition
If for any reason this Competition is interfered with in any way or is not capable of running as planned due to any reason beyond the reasonable control of the Promoter, including but not limited to technical difficulties, unauthorised intervention or fraud, the Promoter reserves the right in its discretion, to the fullest extent permitted by law to: (a) modify suspend, terminate or cancel the Competition as appropriate, subject to any written directions of the gaming authorities in each State and Territory where relevant; (b) disqualify any entrant. The Promoter and its associated agencies or companies accept no responsibility for any lost or misdirected Entries.

12. Liability

12. Governing Law